User Satisfaction of Human Resource Management System in Rural Area
Suguna Sinniah1, Ramesh Kumar2, Moona Haji Mohamed3, Charles Ramendran SPR4, Che Supian Mohd Nor5, Dilashenyi Devi Selvarajah6, Ilangovan Perumal7
1Suguna Sinniah, FOBAM, SEGi University, Selangor Malaysia.
2Ramesh Kumar, , FBF, Universiti Tunku Abdul Rahman, Perak Malaysia.
3Moona Haji Mohamed, FBF, Universiti Tunku Abdul Rahman, Perak Malaysia.
4Charles Ramendran SPR, FBF, Universiti Tunku Abdul Rahman, Perak, Malaysia.
5Che supian Mohd Nor, University Sains Malaysia, Penang Malaysia.
6Dilashenyi Devi, FOBAM, SEGi University, Selangor Malaysia.
7Ilangovan Perumal, FOBAM, SEGi University, Selangor Malaysia.
Manuscript received on 01 September 2019 | Revised Manuscript received on 10 September 2019 | Manuscript Published on 23 September 2019 | PP: 73-79 | Volume-8 Issue-5C, May 2019 | Retrieval Number: E10100585C19/19©BEIESP | DOI: 10.35940/ijeat.E1010.0585C19
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: The present study analyses user satisfaction of the Human Resource Management System (HRMIS 2.0) in the health department of Kelantan state through quantitative research method. This helps in determining the department’s level of adoption and acceptance of technology. Therefore, about 212 employees of the health department of Kelantan were surveyed. The survey results showed that even if the perceived ease of use is 59.6%, the satisfaction of HRMIS is 66.2%. This implies that the users in rural areas use the HRMIS system for daily work routine only. The study discusses the implications, limitation and suggestions for future research suggestions.
Keywords: Optimism, Innovativeness, Discomfort, Insecurity.
Scope of the Article: QOS And Resource Management