An Exploratory Performance of Risks Factors for Pre-Implementation of ERP Project in Malaysia
Kwang Su Wei1, Marzanah A. Jabar2, Rusli H. Abdullah3, Masrah A. Azmi Murad4
1Kwang Su Wei*, Department of Software Engineering and Information System Faculty of Computer Science and Information Technology University Putra Malaysia.
2Marzanah A. Jabar, Department of Software Engineering and Information System Faculty of Computer Science and Information Technology University Putra Malaysia.
3Rusli H. Abdullah, Department of Software Engineering and Information System Faculty of Computer Science and Information Technology University Putra Malaysia.
4Masrah A. Azmi Murad, Department of Software Engineering and Information System Faculty of Computer Science and Information Technology University Putra Malaysia.
Manuscript received on September 11, 2019. | Revised Manuscript received on September 22, 2019. | Manuscript published on October 30, 2019. | PP: 3452-3455 | Volume-9 Issue-1, October 2019 | Retrieval Number: A2660109119/2019©BEIESP | DOI: 10.35940/ijeat.A2660.109119
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: An Enterprise resource planning (ERP) system is designed to improve operational efficiency by integrating business processes and providing better access to integrated data across the entire organization (Badewi et al., 2018).However, ERP systems are complex, risky to implement, and time consuming (Al-Sabri et al., 2018). Theaim of this paper isto identify the ERP riske merge in pre-implementationof ERP system through the critical literature review and develop a risk model in order to create value for organization, user and vendor or consultant in managing the ERP project. This research studie scontributes to the literature on ERP risk factors by determining whether these risk factors areaffecting the pre-implementation ERP project success. From the effectiveness and usability perspective, this study will benefits IS management of the companies, system user, researchers, system provider, and ERP system consultant.
Keywords: ERP, ERP risk factor, ERP project management success, ERP pre-implementation phase.