Structural Equation Model of Leader-Member Exchange and Organisational Citizenship Behaviour among Nurses in Malaysia
Junaidah Yusof1, Hashim Fauzy Yaacob2, Siti Aisyah Abdul Rahman3, Ang Kean Hua4, Noor Hafizah Abdul Halim5, Noor Eleena Nordin6
1Junaidah Yusof, Department of Psychology, Faculty of Social Sciences, Quest International University, Ipoh Perak, Malaysia.
2Hashim Fauzy Yaacob, School of Human Resource Development and Psychology, Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia, Johor Bahru, Malaysia.
3Siti Aisyah Abdul Rahman, School of Human Resource Development and Psychology, Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia, Johor Bahru, Malaysia.
4Ang Kean Hua, School of Environmental Technology, Faculty of Science and Technology, Quest International University, Ipoh Perak, Malaysia.
5Noor Hafizah Abdul Halim, Centre of Foundation Study, Faculty of Science and Technology, Quest International University, Ipoh Perak, Malaysia.
6Noor Eleena Nordin, Modern Languages Department, Faculty of Social Sciences, Quest International University, Ipoh Perak, Malaysia.
Manuscript received on 27 September 2019 | Revised Manuscript received on 09 November 2019 | Manuscript Published on 22 November 2019 | PP: 506-512 | Volume-8 Issue-6S3 September 2019 | Retrieval Number: F10920986S319/19©BEIESP | DOI: 10.35940/ijeat.F1092.0986S319
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: Despite the great attention received by organisational citizenship behaviour in the organisational discussion, little is known about organisational citizenship behaviour among Malaysia public hospital nurses. Hence, this study extended the discussion by investigating nurses’ organisational citizenship behaviour dimensions namely altruism, courtesy, civic virtue, conscientiousness, and sportsmanship. While, the leader-member exchange consisted of perceived contribution and affect were examined as predictors of the study. Questionnaire of quantitative approach based on multi-stage cluster sampling techniques is used to obtained data from 539 nurses in Malaysia. By adopting structural equation model, the result indicates that leader-member exchange of affect dimension having a connection with altruism, courtesy, civic virtue, and sportsmanship; but vice-versa in perceived contribution dimension which only associated with sportsmanship. Theoretically, this study extends the Social Exchange Theory and its application to nursing practitioners. The findings could benefit the human resource practitioners in terms of the effects of the conduct of organisational citizenship by the nurses due to the leader-member exchange in the hospital. The study recommends the expansion of Social Exchange Theory model in organisational citizenship behaviour research by using longitudinal designs and multiple measures of other variables.
Keywords: Structural Equation Model, Leader-Member Exchange, Organisational Citizenship Behaviour, Quantitative Approach, Multi-Stage Cluster Sampling, Nurses.
Scope of the Article: Structural Engineering