Evaluating the Intended use of Decision Support System (DSS) via Academic Staff: an Applying Technology Acceptance Model (TAM)
Ali Mugahed Al-Rahmi1, Ahmad Kaseri Ramin2, Mahdi M Alamri3, Waleed Mugahed Al-Rahmi4, Noraffandy Yahaya5, Hussein Abualrejal6, Qusay Al-Maatouk7
1Ali Mugahed Al-Rahmi, Faculty of Technology Management and Business, Universiti Tun Hussein Onn Malaysia, Batu Pahat, Johor, Malaysia.
2Ahmad Kaseri Ramin, Faculty of Technology Management and Business, Universiti Tun Hussein Onn Malaysia, Batu Pahat, Johor, Malaysia.
3Mahdi M Alamri, Department of Education, College of Education Technology, King Faisal University, Alahsa Saudi Arabia.
4Waleed Mugahed Al-Rahmi, Faculty of Social Sciences & Humanities, School of Education, Universiti Teknologi Malaysia, UTM Skudai, Johor, Malaysia.
5Noraffandy Yahaya, Faculty of Social Sciences & Humanities, School of Education, Universiti Teknologi Malaysia, UTM Skudai, Johor, Malaysia.
6Hussein Abualrejal, School of Technology Management & Logistic, University Utara Malaysia, UUM Sintok, Kedah Darul Aman, Malaysia.
7Qusay Al-Maatouk, Faculty of Engineering, Computing and Technology, Asia Pacific University of Technology & Innovation APU, Technology Park Malaysia, Bukit Jalil Kuala Lumpur, Malaysia.
Manuscript received on 27 September 2019 | Revised Manuscript received on 09 November 2019 | Manuscript Published on 22 November 2019 | PP: 565-571 | Volume-8 Issue-6S3 September 2019 | Retrieval Number: F10990986S319/19©BEIESP | DOI: 10.35940/ijeat.F1099.0986S319
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: Since the beginning of the expansion of information systems, people have been considering using them for making decisions. Decision Support System (DSS) is a computer technology solution that can be used to support complex decision making and problem solving. In order to produce a high quality education decisions, managers have to be equipped with wide range of relevant information which makes the process of decision making even more complex. In situations like this, use of DSS can be a logical solution. The aim of this research is to investigate the intended use of DSS within academic staff at Universiti Tun Hussein Onn Malaysia by applying Technology Acceptance Model (TAM).In this research were employed structural equations modelling (SEM) approach with SmartPLS software to investigate students’ adoption process. Findings indicates that the perceived ease of use, perceived usefulness have a positive impact and substantially associated with intend to use DSS among academic staff at universities. The study concludes that academic staffs at universities in Malaysia have positive perceptions towards DSS and intend to practice it for educational purposes. Also, the study indicates the importance of perceived usefulness and perceived ease of use as core factors which influence on the perception of using DSS to support management decision process.
Keywords: Structural Equation Modeling (SEM), (DSS), Academic Staff, TAM.
Scope of the Article: Software Engineering Decision Support